Bok Trivia Competition Terms and Conditions

Please note that as of 29 August 2022 these terms and conditions have been amended and the provisions of clause 2.1, 6.1 and 7.1 have been amended.

NOTE:

A.   The following Terms and Conditions contain assumptions of risk and/or liability by Customers and limit and exclude liabilities, obligations and legal responsibilities which Mobile Telephone Networks Proprietary Limited, Registration Number 1993/001436/07 (“MTN”) and GU Mobile Digital Services FZ-LLC together referred to as the Promoters will have towards Customers and other persons.

B.   These Terms and Conditions also limit and exclude Customers rights and remedies against MTN and place various risks, liabilities, obligations and legal responsibilities on the Customer.

C.   These Terms and Conditions may result in Customers being responsible for paying additional costs and amounts and MTN may also have claims and other rights against the Customer. To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, 2008 (the "Consumer Protection Act"), no provision of the Terms are intended to contravene the applicable provisions of the Consumer Protection Act, and therefore all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the Consumer Protection Act are complied with.

D.   To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, 2008 (“the CPA”), no provision of these Terms and Conditions is intended to contravene the applicable provisions of the CPA. Therefore, all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the CPA are complied with.

E.    The Customer must read these Terms and Conditions. Participation in this offer will constitute as agreement to comply with these Terms and Conditions.

F.       Please pay special attention to all the clauses. Please note that these Terms and Conditions are subject to your Subscriber Contract Terms and Conditions.

1          Campaign:

1.1      Bok Trivia web game includes 15 rugby-themed questions. Each one of the 15 questions consists of a statement and a photo and the user must swipe right for correct or left for wrong answer. MTN subscribers who subscribe to the Bok Trivia (the “Competition”) subscription service will stand a chance to win Prizes on a weekly basis.

2          Campaign Period:

2.1      The Competition commences on 00:01 on 30/12/2023 and will continue until 23:59 on 27/12/2024 (the “Competition Period").

2.2 MTN may, in its sole and absolute discretion, amend or withdraw the Competition with notice to entrants. The entrant must visit www.mtn.co.za regularly for notices, updates and/or changes to services.

3          Who May Enter:

3.1      To be eligible to enter, the entrant must:

3.1.1  be an MTN subscriber (PayAsYouGo, TopUp or Contract);

3.1.2  subscribe to and be charged for the Bok Trivia service during the Competition Period;

3.1.3  be a natural person; and

3.1.4  be 13 years or older and must be able to provide a valid identification document for verification. Parental guidance and/or assistance should be provided where necessary.

3.2      Subscribers can enter the promotion as many times as they wish.

3.3      Participation in this Competition excludes employees, directors, members, partners, consultants, and agents of, or any other person who, directly or indirectly controls or is controlled by the Promoter/s or marketing service providers of this Competition, (and the spouses, life partners, immediate family members or business partners of the people or entities listed above. This means:

3.3.1  the Promoter/s;

3.3.2  supplier/s of goods and or services in terms of this Competition; and

3.3.3  promotional partners, printers, advertising and promotional agencies, professional advisors and point of sale staff employed by or contracted to, or providing goods or services of any kind, to all the people or entities listed above during the Competition Period.

4          How to Enter:

4.1      During the Competition Period, the entrants that meet all the criteria referred to in clause 3 above must do the following in order to stand a chance to win a prize:

4.1.1 entrants must subscribe to the “Bok Trivia” subscription service either by dialing the USSD code *686*7429# (for the daily plan) or *686*9620# (for the weekly plan) or *686*9621# (for the monthly plan) or via competition’s website (https://boktrivia.mtn.co.za) or by sending “YES”, “JA”, “WIN”, “OK” or “BOKS” to 45465 at no charge.

4.1.2  All entrants of the previous “Bok Trivia” Competition Period will be able to carry on their participation to the new “Bok Trivia” Competition Period and activate their previous accumulated points to this competition.

5          How the competition works:

5.1      Upon successful registration via USSD, web or SMS, the entrant shall receive:

5.1.1  Α set of welcome messages that are followed by a rugby-themed content. In addition, the entrant receives:

5.1.1.1     20 (Twenty) points and unlocks1 round at the Bok Trivia web game upon subscription to the daily plan or

5.1.1.2     100 (a hundred) points and unlocks7 rounds at the Bok Trivia web game upon subscription to the weekly plan or

5.1.1.3     300 (three hundred) points and unlocks30 rounds at the Bok Trivia web game upon subscription to the daily plan

5.1.2 One round of Bok Trivia web game includes 15 rugby-themed questions. Each one of the 15 questions consists of a statement and a photo and the user must swipe right for correct or left for wrong answer. During a game round, users can also get extra points by answering to special questions that award extra points and pop up at surprise intervals (e.g. bronze, silver and golden questions).

5.1.3  In case the 5 minutes are over, and the user hasn’t answered all 15 questions, the game round is terminated.

5.1.4  At the end of each round, the correct answers are being converted into points for the prize.

5.1.5 Each entrant has the chance to get extra rounds per day via the competition’s website.

5.1.6  Extra rounds can be acquired at the cost of R3 each.

5.1.7 The first day’s subscription will be free of charge and depending on the subscription plan that the entrant will choose, the charge will be:

5.1.7.1     R3 per day for the daily plan or

5.1.7.2     R9 per week for the weekly plan or

5.1.7.3     R20 per month for the monthly plan

In case of insufficient balance, the subscriber will be attempted to be partially charged with less amount.

5.1.8 All extra rounds expire after 29 calendar days at 23:59:59.

5.1.9  For each day of the daily subscription, an entrant receives 20 (Twenty) points, as contained below:

5.1.10   For each week of the weekly subscription, an entrant receives 100 (a Hundred) points, as contained below:

5.1.11   For each month of the monthly subscription, an entrant receives 300 (three Hundred) points, as contained below:

5.1.12   Should an entrant choose to purchase extra rounds, this will provide the entrant with 20 (Twenty) additional points, as contained below:

5.1.13  Each correctly answered question in the web game awards an entrant with:

5.1.13.1               Twenty (20) points if this is a “common” type question

5.1.13.2               Fifty (50) points if this is a “bronze” type question

5.1.13.3               One hundred points (100) if this is a “silver” type question

5.1.13.4               One hundred and fifty points (150) if this is a “golden” type question

6          Opt out / deregistering / help:

6.1      Cancel your subscription to the competition by dialing the USSD code *123# or visit http://play.mtn.co.za/myaccount.

6.2      Subscribers can opt in/out of the competition as they wish. Accumulated points will not be lost if a subscriber opts out. Should a subscriber opt in again, he/she will reclaim his/her original points balance in full.

6.3      Entry by machine to machine devices (including but not limited to modems, telemetry devices and the like) shall not be permitted for entry and will not be eligible for the Prize.

7          The Prize:

7.1      Subscribers stand a chance to win:

7.1.1     The monthly prize winners will receive R10,000 (ten thousand rand) in cash every month via lucky draws

7.1.2     Eligibility to the lucky draws for the prizes mentioned above require participation to the Competition during the following dates:

7.2      Extra Prizes at ad-hoc intervals

7.2.1.1The Promoter/s reserves the right to give away Extra Prizes at ad-hoc intervals. Such Extra Prizes (referred to as Surprise Prizes) shall be communicated to the eligible participants through the use of daily teasers and the Competition’s official website and may vary in nature and frequency at the Promoter’s discretion.

8          Winners:

8.1      The winners of the competition will be drawn as mentioned in clause 7 above.

8.2      The monthly prize winners shall be paid either:

8.2.1  by way of EFT into a South African bank account nominated by the winner or

8.2.2  by way of EFT into a MoMo account nominated by the winner. It is the sole responsibility of MTN to assist the winner in registering to MoMo in case the winner does not have a MoMo account. In the event that the payment cannot be processed through no fault of the Promoter/s (for reason such as but not limited to the funds balance limit at winner’s MoMo account being exceeded by the Prize payout transaction attempt), it is the sole responsibility of the winner to proceed to any and all required steps as instructed by MTN in order to successfully redeem the Prize.

8.3      The winners of all the prizes mentioned in clause 7 above will be contacted telephonically by the Promoter/s on the cellphone number used to enter the promotion.

8.4      Entrants acknowledge and accept that the Promoter/s shall utilize a third party (the Promoters’ authorized agent/s) to contact the entrant, in the event that the entrant is a winner, and arrange delivery of the Prize. In order to affect the contacting and delivery process, the Promoters shall provide the entrant’s information to such third party.

9          General:

9.1      The Promoter/s, its respective directors, affiliates, members, partners, employees, agents, consultants, suppliers, contractors, subsidiaries and sponsors assume no liability whatsoever for any direct or indirect loss or damage, including but not limited to physical harm or death, howsoever arising from or as a result of an entrant’s participation in the Competition or the entrant’s redemption of any Prize in terms of this Competition, or from any amendments to Prize details and/or the terms and conditions of this Competition. All entrants (including the winner) hereby expressly indemnify the Promoter/s in this regard and shall hold it harmless from all and any claims arising from or as a result of the above reasons.

9.2      In so far as it is necessary, required by law or beyond the reasonable control of the Promoter/s, the Promoter/s reserves the right to vary the nature of the Competition, the Prize, or these terms and conditions upon notice in this regard being published on www.mtn.co.za or in another appropriate medium. In the event that the Prize is limited or varied in this manner, the Promoter/s shall replace the Prize with a prize of a similar economic value.

9.3      With regard to clause 9.2 above, any amended terms and conditions published in any media, or on the MTN website www.mtn.co.za will form part of the terms and conditions of the Competition, to which terms the entrants agree to be bound.

9.4      Winners shall be contacted on the cell phone number used to enter the Competition or in terms of any contact details supplied by the winner when entering the Competition. Winners shall not be notified by way of SMS.

9.5      Winners shall only be contacted on weekdays (Monday – Friday) during working hours (8:00 – 17:00), with public holidays and weekends excluded.

9.6      The Promoter/s shall attempt to contact the winner for a period of 3 (three) working days after his or her name is drawn as a winner.In the event that the winner is either uncontactable (during the time frames stipulated in clause 9.5) or in the event that the winner rejects, or declines acceptance of the Prize, the Prize shall be offered to the next in line eligible, contactable and accepting substitute.

9.7      Further, should contact have been made by the Promoter with the winner after they have won a Prize and the winner is thereafter uncontactable for the purposes of delivery of the prize. The Promoter/s shall attempt to contact the winner for a period of 1 (one) week and if the winner is uncontactable, the Prize shall be offered to the next in line eligible, contactable and accepting substitute.

9.8      The Prize is not transferable and is not exchangeable for another prize or cash and cannot be sold.

9.9      The decision of the Promoter in respect of disputes arising out of this Competition shall be dealt with by the Promoter in terms of these terms and conditions. The decision of the Promoter in this regard shall be final.

9.10    Winners are only entitled to win 1 (one) Prize per category each.

9.11    The Promoter/s reserve the right to withhold the Prize until it is entirely satisfied that the claimant of the Prize is the bona fide winner and reserves the right to call for such proof as it may deem necessary.

9.12    The Promoter/s shall request that winner’s consent in writing to their name, image and likeness being used and published by the Promoter/s in connection with this Competition for a period of 12 (twelve) months after they are announced as winners. Winners may decline the use of their name, likeness and image by the Promoter/s.

9.13    By entering this Competition entrants signify their consent to be bound by the terms and conditions contained herein.

9.14    By entering the Competition all entrants give their consent to receive various marketing and promotional material from the Promoter/s. Entrants will be provided with an opportunity to “Opt Out” of receiving such communications, which may be via the relevant medium that such marketing communication was received.

9.15    Winners agree that it is an express condition of the Competition that in order to be eligible to redeem the Prize, the winner shall be required to sign the appropriate acknowledgement of receipt of the Prize, as well as an indemnity and/or waiver of liability as reflected in these terms.

9.16    The Promoter/s will endeavor to award the Prize to the winner no more than 180 days after the date the appropriate acknowledgement of receipt of the Prize (i.e. prize acceptance form) is signed by the prize winner.

DISCLAIMER:

Mobile Telephone Networks (Proprietary) Limited and GU Mobile Digital Services FZ-LLC are members of WASPA and are bound by the WASPA Code of Conduct. Customers have the right to approach WASPA to lodge a complaint in accordance with the WASPA complaints procedure. Mobile Telephone Networks (Proprietary) Limited and GU Mobile Digital Services FZ-LLC may be required to share information relating to a service or a customer with WASPA for the purpose of resolving a complaint. WASPA web site: www.waspa.org.za

Bok Trivia is a subscription service charged at R3/day. By using the service you agree that you are 18 years or older and have the bill payers permission. Compatible handsets only. To unsubscribe SMS STOP to 45465. For help call 135. By using the service you agree to receive promotional material relating to this and similar services. To opt-out of marketing SMS STOP to 45465. Service provided by Mobile Telephone Networks (Proprietary) Limited, MTN Innovation Centre, 216 Fourteenth Avenue, Fairlands, Roodepoort, South Africa, and GU Mobile Digital Services FZ-LLC, Makateb Building 2, Floor 4, Office 409, IMPZ, Dubai UAE

This service must not be used:

i.              To intentionally engage in illegal conduct,

ii.            To knowingly create, store or disseminate any illegal content,

iii.           To knowingly infringe copyright,

iv.           To knowingly infringe any intellectual property rights, or

v.            To send spam or promote the sending spam.

We have the right to suspend or terminate the services of any customer who does not comply with these terms and conditions or any other related contractual obligations, and we have the right to take down any content (hosted as part of the service) that it considers illegal or for which it has received a take-down notice.